Customs seized your package? … We will ship a NEW watch for you!!

We have experience to choice the best worldwide shipping method for you. Your merchandise will be checked and packed properly before shipping.

Once your package was shipped we will notify to you the Tracking Number.

Package value

We label all our packages as low value “Gifts” to avoid incurring import taxes.When necessary, the jewelry and its corresponding box will be sent separately to ensure that it is delivered to your hands faster and safer!

How to order

If you are interested in our products, you can place an order in the following ways:

1. You can place an order online by following the steps below.

1) Please add all the products you want to cart.

2) Register and complete your account information on our website, especially the shipping address.

3). Submit your order and we will create an order list for you and email it to you.

2. You can place an order with our help.

1) When we are online, you can contact us directly through the chat window “Live Help”.

2) We are happy to help you complete your order.

3. You can tell us your order details by email:

1) Please write down all the product IDs (eg ID: 3401-1) you want to buy in the email and we will know what you want.

2) We will place an order for you and send it to you via email for confirmation. If everything is OK, you can pay. We will provide you with the best service and reasonable price. If you have any questions, please contact us online or email us.

How to pack?

We will ship by international parcel / EMS / DHL / UPS / TNT, or if the order quantity exceeds 1 cubic meter, it will be shipped by sea, depending on the area where you live.Shipping Methods: (Some countries are more expensive)

EU Direct

We can now ship to most of the EU Countries safely without going through UK, we will choose the safest and fastest way to deliver your order. You save time and shipping fees. If your country is not safe, this option is not shown.

UK Forwarding

For countries which have strict customs policies, we strongly advice you to use the UK Forwarding shipping method, your order will be shipped from China to UK and then UK to your country, this may seem like a long process but it is the safest shipping method to EU Countries.

China Post (Registered Airmail) 18$ ONLY FOR STRAPS      15-28 Working Days Arrival
SF Express 15$ ONLY FOR CHINA      4-7 Working Days Arrival
EMS Express 45$ 7-14 Working Days Arrival
DHL / UPS / FedEx 25$-65$ 3-6 Working Days Arrival
UK Forwarding 70$ 4-8 Working Days Arrival

About delivery time

After placing an order, we will first check your order. In general, we can send your package to you within 2 working days.

All items sold through are protected by our warranty and return policy. The high quality guarantee you can get from the solution is the best of its kind, and we absolutely guarantee it.

  • Please note we are not responsible for additional costs such as duties, taxes and customs clearance fees.
  • Please make sure that there is someone to pick up the package. We are not responsible if you do not receive your package due to the fact you was not in the right place to pick it up. Also if you refuse delivery you will be the only responsible.
  • Please keep these important things in mind before returning.

    -If you want to return for exchange / refund:

    -All solutions must be marked immediately within three days of receiving the product.
    -The situation of the solution must be 100% brand new-this means it will never wear out or open the package. Once you put on your watch, the exchange / refund policy expires. This also means that the plastic packaging around the watch strap must be intact
    -Please ensure your return. We are not responsible for solutions lost or damaged during shipping. All shipping costs incurred are of course non-refundable.
    -Before you return, you should conduct a final inspection of the product in the above situation
    -Tampered items will not be returned. This means that if the watch happens to be opened, or tampered with or damaged, the return / refund policy will be considered invalid.
    -All refunds may take effect immediately upon receipt and inspection of the return solution. The refund will be complete, reducing shipping and handling fees (non-refundable) and credit card handling fees (non-refundable if paying by credit card).

  • If you return for warranty:

    -All of our top quality reproductions have a full year warranty on defects from all manufacturers.
    -The warranty covers only the manufacturer’s defects. This does not include intentional damage or general wear (such as scratches, dents, etc.). Before touching water, make sure that the crowns of all watches are tightened at all times to avoid water damage.
    -If any of your watches happen to be tampered with, the warranty is void.
    -If the manufacturer’s defect appears on the product within 1 week of ordering, we will replace it with a brand new product.
    -If your item cannot be repaired, we will send you an identical replacement model. If the model is out of stock, then you can choose another solution that has the same or less value

  • How will I get a refund?

    After we receive the return package, your money may be returned to your original payment method. It can take up to 25 days for the refund to appear in your account.

Most importantly, if you really have any questions, please feel free to contact us.

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